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Privacy Policy
At Mailivo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our email verification services. By using Mailivo, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information when you use Mailivo:
- Personal Information: This includes any information that you provide directly to us, such as your name, email address, billing details, and contact information. • Email Lists: We collect email addresses that you upload for verification, which may include personal or business emails.
- Usage Data: This includes information on how you interact with our website and service, such as IP addresses, device information, browser type, and log data.
- Cookies: We use cookies to enhance your experience on our website and to collect usage data. Cookies are small files that are stored on your device to enable certain features and functionalities. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To verify email addresses and improve the deliverability of your email campaigns.
- Customer Support: To respond to your inquiries and provide technical or customer service assistance.
- Improving Services: We use cookies to enhance your experience on our website and to collect usage data. Cookies are small files that are stored on your device to enable certain features and functionalities. You can manage cookie preferences in your browser settings.
- Marketing and Communication: To send you promotional offers, updates, or service-related communications. You can opt-out of marketing emails at any time.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Data Storage and Security
We take reasonable measures to protect your data from unauthorized access, loss, or alteration. All data is securely stored, and we follow industry best practices to safeguard your information. However, please note that no method of data transmission over the internet is 100% secure, and while we strive to protect your personal data, we cannot guarantee absolute security.
4. Sharing Your Information
Mailivo does not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share data with trusted third-party vendors who help us provide and support our services (e.g., payment processors, hosting providers). These parties are required to handle your data in accordance with our privacy standards.
- Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to court orders, subpoenas, or government requests.
- Improving Services: We use cookies to enhance your experience on our website and to collect usage data. Cookies are small files that are stored on your device to enable certain features and functionalities. You can manage cookie preferences in your browser settings.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.
5. Data Retention
We retain your personal data and email list information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You may request that we delete your data at any time by contacting us, subject to our data retention policies and legal obligations.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete personal data.
- Deletion: You can request the deletion of your personal data, subject to certain exceptions.
- Opt-out of Marketing: You may opt out of receiving promotional emails by following the unsubscribe instructions in our emails.
- Data Portability: You have the right to request a copy of your data in a structured, commonly used format.
7. Third-Party Links
Mailivo may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of these third parties before providing any personal data.
8. Children’s Privacy
Our service is not intended for children under 13 years old, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can take the necessary steps to remove such information.
9. Changes to This Privacy Policy
Mailivo reserves the right to update or modify this Privacy Policy at any time. We will notify you of significant changes through our website or by email. Continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Phone & WhatsApp: +8801608880994
- Email: support@mailivo.com
By using Mailivo, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
