HomeRefund And Cancellation Policy
Refund And Cancellation Policy
At Mailivo,we strive to ensure customer satisfaction with our email verification services. To maintain transparency, please review our Refund and Cancellation Policy below.
1. Free Monthly Credits
We offer 100 free email credits every month to all our users.
- if you use 60 credits in January, the remaining 40 credits will automatically be added to your account the next month.
- These free credits help you test and experience our services without any commitment.
2. Lifetime Packages
All packages purchased from Mailivo come with a lifetime validity.
- Once you buy a package, the credits will remain in your account until used.
- You are not required to renew any package. When your credits are exhausted, you can purchase a new package that suits your needs.
3. Promotional Offers
From time to time, we may offer coupon codes or provide free email credits as part of promotional campaigns.
- These promotional credits or discounts are provided at our discretion and may have specific terms attached.
4. Refund Policy
Due to the nature of our service, we do not offer refunds for purchased packages under the following conditions:
- If the purchased credits are partially or fully used.
- If promotional or free credits are redeemed.
However, if you experience issues with our service, we encourage you to reach out to our customer support team for assistance. We are committed to resolving any concerns promptly.
5. Cancellation Policy
- You are free to discontinue using our services at any time.
- Cancellation of service does not automatically result in a refund.
- Lifetime validity ensures your credits will remain available should you decide to return in the future.
10. Contact Us
For any questions or assistance regarding our Refund and Cancellation Policy, feel free to contact us:
- Phone & WhatsApp: +8801608880994
- Email: support@mailivo.com
We appreciate your understanding and value your trust in Mailivo!
